Answer calls. Schedule jobs. Keep work moving.
Crewsmith brings customer calls, scheduling, and invoicing together for service businesses. Its AI receptionist answers calls and helps customers book appointments while your team is on the job.
Crewsmith is currently available by invitation.
Calls, scheduling, and invoicing for service businesses
One sequence from the first customer contact through payment — plus an online request form when people prefer not to call.
Answer the call
The receptionist answers after-hours and overflow calls, gathers what the customer needs, and helps schedule appointments while your team is on the job. It texts confirmations and transfers only when a person is needed.
Available on Growth and Enterprise.
Schedule the job
Assign work to technicians on a shared dispatch board. Per-tech calendars show PTO, lunch, and recurring meetings alongside jobs, with conflict warnings before you double-book.
Send the invoice
When a job is complete, send an invoice with line items and a payment link. Customers can pay by card or bank transfer from the email — you track what is outstanding from the same screen.
Customers request service online
A branded portal at your own URL lets customers submit what they need without calling. New customers fill out a short form; returning customers identify by phone — no signup, no password. Requests land in your dashboard alongside calls.
Ready to see Crewsmith for your shop?
Request access and we will follow up about fitting Crewsmith to your business.